Management Support Services

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• Developing Board Leadership and Direction – Boards are charged with the leadership and fiduciary responsibilities of for-profit and nonprofit organizations alike. Skilled board members have the capacity to help create organizations that deliver quality products and services to the community.

• Developing or Realigning Vision and/or Mission – Every organization relies on its vision and mission to inform how the agency will act in order to satisfy the needs of its customers/clients. Developing and operationalizing a properly developed and aligned vision and mission is critical for organizational success.

• Developing or Realigning Organizational Goals – Goals help an organization measure its level of success. Setting organizational goals allows managers to gauge their own actions as well as the actions of their employees in terms of fulfilling the vision and mission.

• Senior Management Development – It is the senior management team that ensures that the vision, mission, and goals are both protected and actualized. Senior managers are the skilled labor that guides the day-to-day activities of the organization.   

• Identifying and/or Aligning Target Audiences (Customers or Clients) – Market research is done to identify potential customers or clients who are in need of the client’s programs, products, or services.

• Identifying Competitors/ Potential Partners – Market research is done to identify either competition or potential partners who are operating in the same market space.

• Analyzing and/or Evaluating Organizational Programs and/or Projects – This process determines how well the organization’s programs and/or projects are working to achieve the goals of the organization.

• Access to Research Data – Clients receive access to research data (crime, health, education, and employment) that has been collected, analyzed, and evaluated. This data covers Tucson neighborhoods, wards and the entire City of Tucson.

• Developing Organizational Strategy – Identifying the strategies that are best suited to accomplish the goals of the organization.

• Developing Organizational Tactics – Identifying and implementing the tactics necessary to accomplish the strategies of the organization.

• Aligning Organizational Vision, Mission, Goals, Strategy and Tactics – Aligning the vision, mission, goals, strategies, and tactics of the organization allows the team within the organization to effectively track and measure organizational progress towards reaching the vision of the organization.

• Middle Management Development – Middle managers ensures that the goals, strategies, and tactics are both protected and actualized. Middle managers are the skilled labor that guides the daily activities of their respective departments.

• Development of Financial Management – Effective financial management of an organization is a key aspect in sustainability. Possessing the right financial management skills and tools will ensure the agency’s leaders are able to make informed financial decisions.

• Development of Operations Management - Effective operational management of an organization is another key aspect in organizational sustainability. Having the right operational management skills and tools will ensure the agency’s leaders are able to make informed operational decisions.

• Recruitment – The recruitment process is focused on identifying, qualifying, and soliciting organizations to participate within the collaborative network.

• Programming – The process of supporting aligned activities, developing advocacy activities, and keeping partners informed in order to ensure their voice and desires are incorporated into the process.

• Hierarchy – The structure whereby the backbone agency works with collaborators to develop vision, mission, goals, and strategy, build public will, and identifying funding practices.

• Feedback - establishing shared measurement practices, analyzing network information, collecting additional information from other sources, building conclusions based on the data analyzed.